Frequently Asked Questions (FAQ)

Here, we post Frequently Asked Questions and we are ready to answer your questions if not mentioned below:

NO. We at “Elegance21″ sell only original Brands products. We have ZERO Tolerance towards selling counterfeit (not original) products”. 

Inside Kuwait, the delivery charge for most of the areas is a flat rate of 0 KD. We can sell to other countries but through WhatsApp and not directly through the website due to shipping charges.

We accept KNET, Visa Card, AND Master Card.

Most of the time during 24 hours. 

Certainly. Our website is 100% secured. We are using a specialized SSL that encrypt all data during browsing, or entering any data (sensitive and non-sensitive). Also, during checking out and making payments using credit card. You can make sure of that by clicking on the lock icon before url and the presence of the s letter before the http means = secured. Furthermore, the payment processing company use highest security measures in processing the payment. 


The order will be processed and after that the delivery process will take place. you will get a confirmation of that.

It could be returned but it should be in its original state, not opened and not used.